Contact Elite Shipping in Chino & Ontario — call, text, or get directions. Mountain 60 Crossroads (Chino) and 602 W Holt Blvd, Ste. C (Ontario, next to Little Caesars). Fast responses, bilingual support; hours and pickup cut-offs posted daily. — Open.
Contact Us
Frequently Asked Questions
Q: What services do you offer?
A: Live Scan (Chino), DMV services (Ontario), multi-carrier shipping (FedEx/UPS/USPS/DHL), QR returns & label printing, packing & supplies, mailbox rental, print/copy/scan/fax, money transfers (Western Union/Vigo), utility bill pay, UPS Access Point (Chino), DHL Handover point (Ontario) International Private Carrier Shipping (Mexico & Central America).
Q: Which location does what?
A: Chino: Live Scan + full shipping/services. Ontario: DMV services + full shipping/services.
Q: What are your hours & phone numbers?
A: Chino: Mon–Fri 9–6, Sat 10–3, Sun Closed. Tel (909) 325-2104.
Ontario: Mon–Fri 9–6, Sat 9–4, Sun Closed. Tel (909) 933-3700.
Q: Do you take walk-ins?
A: Yes—walk-ins welcome for most services. Live Scan (Chino) and DMV (Ontario) are fastest with walk-ins.
Q: Do you speak Spanish?
A: Yes—we speak fluent Spanish at both locations (Chino & Ontario).
A: Sí—hablamos español con fluidez en ambas sucursales (Chino y Ontario).
Q: Do you ship to Mexico & Central America?
A: Yes—Mexico plus El Salvador, Guatemala, Honduras, Nicaragua.
Q: What do I need for customs?
A: Contents, value, receiver info; we’ll help with forms and guidance.
Q: Can you insure and track?
A: Yes—tracking for all carriers; insurance available.
Q: Any restricted items?
A: Some items are restricted/prohibited; we’ll review before shipping.
Q: What’s included?
A: Real street address (not a P.O. Box), 24/7 access, package receiving, text/email alerts.
Q: What do I need to sign up?
A: Valid ID(s) and a completed USPS form; we’ll guide you.
Q: Do you offer mail forwarding?
A: Yes—set schedule or on demand.
Q: Do I need an appointment?
A. Walk-ins welcome; Appointments are highly recommended.
Q: What do I bring?
A. Bring CURRENT Government ID and your Live Scan Request Form/ORI
Q: How long does it take?
A. Most visits take 10-15 minutes; same-day electronic submission with ATI receipts.
Q: How much does it cost?
A: The cost varies based on the agency requesting.
Q: What if my prints are rejected?
A: We’ll advise next steps per agency policy.
Q: What DMV services do you handle?
A: Stickers & plates (most renewals), registration renewal, title transfer, duplicate title, address change, and salvage title.
Q: Can I get stickers today?
A: For most renewals, yes (suspension/exceptions may require DMV follow-up).
Q: What do I bring for a title transfer?
A: Title, odometer (when required), smog (if applicable).
Q: How long does DMV service take?
A: Many tasks finish in minutes; we’ll confirm timing on arrival.
Q: Which money services do you offer?
A: Western Union & Vigo, Ria, Dinex money transfers.
Q: Which bills can I pay?
A: SoCal Edison, SoCal Gas, Spectrum, Frontier, Verizon, local water, many credit cards and auto loans.
Q: What do I bring?
A: Bill statement/account number and payment method; ID for money transfers.
Q: Do I get a receipt and when does it post?
A: Yes, printed receipt; posting varies by provider—we’ll confirm.
Q: what type of payment methods are acceptable?
A: Cash, Debit Card.
Q: Can you print from my phone or email?
A: Yes—email, USB, or phone files.
Q: Do you provide fax confirmations?
A: Yes—transmission report provided.